PSNDeal Refund Policy

Effective Date: August 28, 2026 · Last Updated: August 28, 2026

1. Scope

This Refund Policy applies to PSNDeal Premium, a paid subscription that unlocks WhatsApp price-drop alerts and an ad-free experience on psndeal.com. It does not apply to the free tier of the Service, which remains free at no cost. This policy should be read alongside our Terms of Service.

2. Payment Processing

PSNDeal Premium payments are processed by Paddle.com Market Ltd ("Paddle"), our authorized reseller and merchant of record. Paddle handles billing, invoicing, and applicable sales tax or VAT on our behalf. Your subscription purchase is subject to Paddle's own Buyer Terms in addition to this policy.

3. Subscription Nature

PSNDeal Premium is billed on a recurring basis (monthly or annual, as selected at checkout) for continued access to Premium features. It is not a one-time purchase. Subscribing grants access for the duration of the billing period you paid for.

4. Cancellations

You may cancel your subscription at any time from your account settings. Cancelling stops future renewals but does not end your current billing period early. You will retain access to Premium features until the end of the period you have already paid for. We do not provide partial or prorated refunds for the unused portion of a billing period when you cancel voluntarily.

5. When Refunds Are Available

We will issue a refund if:

you were charged in error, including duplicate charges or a charge after you had already cancelled;
a technical failure on our part prevented you from accessing Premium features you paid for, and we were unable to resolve it within a reasonable time; or
you request a refund within 7 days of your first Premium payment and have not made substantial use of Premium features during that window.

Refund requests outside these circumstances, including simple change of mind after the 7-day window, are handled at our discretion.

6. How to Request a Refund

Email admin@psndeal.com with the email address on your PSNDeal account and the reason for your request. We aim to respond within 5 business days. Approved refunds are issued by Paddle to your original payment method and may take a few business days to appear, depending on your bank or card issuer.

7. Chargebacks

If you believe you are owed a refund, please contact us first at admin@psndeal.com before filing a chargeback with your bank or card issuer. Chargebacks filed without giving us the opportunity to resolve the issue directly may result in suspension of your PSNDeal account.

8. Changes to This Policy

We may revise this Refund Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above. Continued use of PSNDeal Premium after a change constitutes acceptance of the revised policy.

9. Contact Us

Questions about this policy may be directed to:

Email: admin@psndeal.com